# User Access & Onboarding

Once your organization has been setup in Damisa, your designated admin as well as any new users will receive an email with a secure registration link to create their account and access the Damisa Portal.

## How it works

### **Invitation Email**

Damisa sends an automated email from our authentication provider (Auth0) to the user’s email address provided during onboarding.The email will include:

* A secure registration link (valid for a limited time).
* Basic instructions on setting up your account.

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### **Account Setup via Auth0**

Clicking the registration link will redirect the user to Damisa’s secure Auth0 registration page where they will:

* Set their password,
* Complete 2FA setup.

### **Access to the Damisa Portal**

Once registration is complete the user will be redirected to the login screen to access Damisa Portal.

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## Managing users within the organization

Managing user access within your organization is essential for secure and controlled use of the Damisa Portal. While self-service user management is planned for future releases, this process is currently handled manually via the Damisa Admin Team.

### **To Add a User**

Please contact your Account Manager or Damisa Support with the following details:

* Full name of the user,
* Email address.

### **To Remove a User**

Please contact your Account Manager or Damisa Support with the following details:

* Full name of the user,
* Email address.