User Access & Onboarding

Learn how new users are invited to Damisa, set up their secure accounts, and how to manage user access within your organization.

Once your organization has been setup in Damisa, your designated admin as well as any new users will receive an email with a secure registration link to create their account and access the Damisa Portal.

How it works

Invitation Email

Damisa sends an automated email from our authentication provider (Auth0) to the user’s email address provided during onboarding.The email will include:

• A secure registration link (valid for a limited time).

• Basic instructions on setting up your account.

Account Setup via Auth0

Clicking the registration link will redirect the user to Damisa’s secure Auth0 registration page where they will:

• Set their password,

• Complete 2FA setup.

Access to the Damisa Portal

Once registration is complete the user will be redirected to the login screen to access Damisa Portal.

Managing users within the organization

Managing user access within your organization is essential for secure and controlled use of the Damisa Portal. While self-service user management is planned for future releases, this process is currently handled manually via the Damisa Admin Team.

To Add a User

Please contact your Account Manager or Damisa Support with the following details:

• Full name of the user,

• Email address.

To Remove a User

Please contact your Account Manager or Damisa Support with the following details:

• Full name of the user,

• Email address.